TERMS OF SERVICE
POLICY
Terms and conditions for using Sonara Festival services
Last updated: December 2025
Agreement
By accessing and using the Sonara Festival website and services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our services.
These terms constitute a legal agreement between you and Sonara Festival regarding your use of our website, ticket purchases, and festival attendance.
Ticket Purchase & Refunds
Purchase Policy
- •All ticket sales are final unless the event is cancelled by organizers
- •Tickets are non-transferable and must match valid ID for entry
- •Prices may change without notice until purchase is completed
- •Lost or damaged tickets cannot be replaced
Refund Policy
- •Full refunds available only if event is cancelled by organizers
- •No refunds for weather-related cancellations or personal circumstances
- •Refund processing may take 7-14 business days
Event Rules & Conduct
To ensure everyone's safety and enjoyment, all attendees must follow these rules:
Entry Requirements
- •Valid photo ID required for entry
- •Security screening at entrance
- •Age restrictions: 18+ only
- •No re-entry once you leave the venue
Prohibited Items
- •Outside food and beverages
- •Professional cameras or recording devices
- •Illegal substances
- •Weapons or dangerous objects
Behavior Guidelines
- •Respect other attendees and staff
- •No harassment or discriminatory behavior
- •Follow security instructions
- •Report any incidents to staff immediately
Health & Safety
- •Drink responsibly
- •Stay hydrated throughout the event
- •Follow all venue safety protocols
- •Medical assistance available on-site
Liability & Disclaimers
Important Notice
Attendance at Sonara Festival is at your own risk. By purchasing a ticket and attending the event, you acknowledge and accept all risks associated with festival attendance.
- •Sonara Festival is not liable for personal injury, theft, or damage to property
- •Weather conditions may affect outdoor activities
- •Photography and filming may occur for promotional purposes
- •Event schedule and lineup subject to change without notice
Privacy & Data Usage
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.